Refund Policy

Refund Policy

Once your return is inspected and accepted by our quality assurance team (usually within 72 hours of receipt), we will release your refund to your original form of payment. Unless otherwise specified, refunds can only be sent back to the original payment method. Please note that depending on your credit company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

When To Expect Your Refund If You Returned to Our Online Store

Your refund will be processed as soon as the item(s) you have returned are inspected and accepted by our quality assurance team.

Once your return has been correctly accepted and processed, you will receive an email confirmation stating that your refund has been released to your original form of payment.

If there's anything wrong with your return (e.g., products not corresponding to your purchase, products returned with a decreased commercial value, etc.), we will inform you via email.

The whole process can take up to 21 days from when you have handed over the parcel, to when the refund is visible to your account. Please note that the timing for the refund may vary depending on the original payment method used.

If this doesn't solve your problem, please Contact Us.

I Was Refunded the Wrong Amount

If you think you have received an incorrect refund, please Contact Us. We will look into this for you as quickly as possible.