Delivery Policy

Where & when do we deliver

Goods ordered through this website will only be delivered to South Africa. The products you ordered will be shipped from our warehouse in South Africa, subject to stock availability.

Please consider the below as an estimated time of delivery. Standard delivery will be delivered within approximately 3–5 working days (Monday to Friday, excluding weekends and public holidays), depending on where your shipment is being delivered to.

Deliveries to outlying and regional areas may take longer, as couriers service these areas less frequently than major centres. Please allow additional time if your delivery address is outside a main metropolitan area.

During sales periods, such as Black Friday, Cyber Monday and festive sales, please allow 7–10 working days for delivery, as order volumes are higher and orders may take longer to process and dispatch.

You will receive a shipping confirmation email with your tracking number once your order has been dispatched. Tracking information may take 24–48 hours to update after dispatch. For the most recent updates, please always refer to your tracking information provided in the shipping confirmation email.

We do not deliver goods to P.O. Boxes.

Please Note

It is our goal to deliver within the above-mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties.

Please note that our order cut-off times, which are set at 12pm from Monday to Friday, serve as a general guideline and may not account for any potential delays related to payment authorisation.

Orders will be processed in accordance with the Terms of Sales.

We are unable to change the delivery address on orders.

Delivery Charges

For orders over R750, a subsidiary wholly owned by Sector Group of Companies delivers for free.

For orders under R750, a subsidiary wholly owned by Sector Group of Companies charges a non-refundable delivery fee of R90.

Taxes & Duties

Taxes and duties are already included in the product cost.